Frequently Asked Questions
Everything you need to know about shopping with Hello.LA.Girl.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate various styles, we recommend checking the specific measurements for every item to ensure the perfect fit.
Do you offer international shipping?
Yes, Hello.LA.Girl ships worldwide! Shipping costs and estimated delivery times will be calculated automatically at checkout based on your location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.